Shipping policy

At ChaseUp Market, we aim to deliver your favorite products quickly, safely, and efficiently. Our Shipping Policy explains how orders are processed, shipped, and delivered across Pakistan.

📦 Order Processing

  • Orders are processed within 24 hours after confirmation.

  • You will receive a confirmation message through WhatsApp/SMS.

  • Orders placed on weekends or public holidays will be processed the next working day.

    🚚 Delivery Time

    We offer fast nationwide delivery with trusted courier partners.

    • Standard Delivery Time: 2–4 working days

    • Delivery may vary based on your city and courier coverage.

    • Remote areas may require additional time

      💰 Shipping Charges

      • Shipping fee varies based on product weight and location.

      • Free delivery may apply on selected products or promotional offers.

      • All shipping charges (if any) will be shown clearly at checkout.

        📍 Delivery Coverage

        We deliver to all major cities including:
        Karachi, Lahore, Islamabad, Rawalpindi, Multan, Faisalabad, Peshawar, Hyderabad, Sialkot, Gujranwala, Quetta, and more.

        Remote and rural areas are also supported based on courier availability.

        📦 Cash on Delivery (COD)

        • COD is available on most products.

        • Please ensure your contact number is active for verification.

        • Refusal to receive parcels repeatedly may result in account block.

          🔁 Order Tracking

          Once your order is dispatched, you may receive tracking details (if available).
          For any delivery update, you can contact us through WhatsApp or website support.

          ❗ Delays & Issues

          Delivery may be delayed due to:

          • Weather conditions

          • Public holidays

          • Courier service disruptions

          • Incorrect shipping address

            🔄 Missing, Wrong, or Damaged Item

            If your order arrives damaged, incomplete, or incorrect:

            • Contact us within 24–48 hours

            • Send order number + photos/video as proof
              We will arrange an exchange or compensation according to our Return & Refund Policy.

              🔐 Secure Packaging

              All products are shipped in protective packaging to ensure they reach you safel

              📞 Need Help?

              Our support team is always ready to assist.

              👉 WhatsApp: (03076856027)
              👉 Email: info@chaseupmarket.com
              👉 Website: www.chaseupmarket.com